Inbox
Keyboard Shortcuts
Send messages, add new lines, choose canned responses, and leave message editing from the keyboard.
These keys work in the Inbox composer. Check Reply or Personal Note before sending: the send key works in both modes.
Write and send
| Key | Action |
|---|---|
| Enter | Send a message or save a note when sending is allowed and the content is ready |
| Shift + Enter | Add a new line |
| Esc while editing a message | Cancel editing and leave that mode |
When editing a sent message, Enter saves the changed text. Use Esc to leave without saving.
Choose a canned response
Type / in the composer. While the canned response list is open:
| Key | Action |
|---|---|
| ↑ and ↓ | Move between options |
| Enter | Insert the selected option into the composer |
| Esc | Close the list |
Dashboard shortcuts
The keys above belong to the Inbox editor. The current Inbox does not define single-letter shortcuts for moving to the next conversation, changing priority, or assigning a chat. Use list and details-panel controls for those actions.