Quick Start
Welcome to MuChat
Meet MuChat, your AI assistant for answering customer questions using your business information.
Overview
MuChat is an AI assistant for answering your customers' questions. Add your website content, files, text, and business Q&A to its knowledge base so it can use that information in its answers.
You can adjust MuChat's tone and instructions to suit your business. Actions also let you collect customer information or request a human operator during a conversation.
Why choose MuChat?
Answers from Your Content
Add website content, files, and Q&A to the knowledge base so MuChat can refer to them when answering questions.
Website Chat
Add the chat widget to your website or share a link to MuChat's standalone chat page with your customers.
Practical Actions
Handle tasks during conversations, from tracking WooCommerce orders to calling your business APIs.
Conversations & Reports
Review conversation history, question topics, and customer feedback to find areas for improvement.
Forms & Contact Information
Use conversation forms to collect names, phone numbers, or other details and review them in the dashboard.
Messaging Channels
Connect MuChat to channels such as Telegram, WhatsApp, Instagram, and Bale, and manage conversations in the inbox.
Access to some channels and features depends on your plan.
Next steps
Best Practices
Refine instructions and knowledge base content to make MuChat's answers more accurate and useful.
Actions
Let MuChat collect customer information, request a human operator, and call your APIs.
Integrations
Explore ways to connect MuChat to your website and the messaging channels your customers use.
Reports
Review conversations and customer feedback, and measure MuChat's performance.