01
TRAIN
Add your business knowledge
Import website pages, PDF, DOCX and TXT files, guides, and FAQs so your agent can answer with accurate, brand-specific responses.
Always-on website chatCrisp + Muchat
AI-powered support inside your Crisp live chat
Connect Muchat to Crisp so website visitors get fast, accurate answers right inside your live chat, with dedicated knowledge, human handoff, and centralized conversation management.
In three simple steps
Fast setup
Your Crisp chat, ready for AI support
If Crisp is where visitors contact your team, Muchat turns it into a fast, scalable support path for repetitive questions and conversations that need a human operator.
02
LINK
Connect Crisp to Muchat
Complete the Crisp connection in Muchat so website conversations are managed in one place and AI support works alongside your team.
03
USE
Keep website chat always responsive
Visitors get answers in Crisp, conversations are saved, and anything that needs human follow-up can be routed to your team.
Capabilities
Everything you need for intelligent Crisp support
Muchat turns Crisp live chat from a mostly manual workflow into a fast, controlled support experience powered by your real business knowledge.
Custom business knowledge
Your agent answers from your real information, from pricing and policies to services, guides, and FAQs.
Always available
Website visitors get an initial answer outside working hours while your team spends less time on repetitive questions.
Multiple conversations
Muchat can handle many website conversations at once without queues or drops in answer quality.
Complete chat history
Every conversation is saved in one place so you can review quality, user needs, and knowledge gaps.
Multilingual support
Muchat can talk to different visitors in different languages and expand your support experience.
Human handoff
When a conversation needs human follow-up, Muchat can route it to your team so the visitor is not left waiting.
Turn Crisp into an intelligent website support assistant
Connect your Crisp website chat to Muchat and answer visitor messages quickly, accurately, and around the clock with dedicated AI and complete conversation management.
