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Trust and Security at Muchat

Plan how your AI assistant works with business information, customer channels, and connected systems. Discuss your security and privacy requirements before deployment.

Review Your Security Requirements

Start with the information your assistant needs, the people who manage it, and the permissions for each connection. Review data-handling and deployment details with our team.

Privacy Requirements

Identify your organization’s data-protection requirements and request the documentation needed for your review.

Data Handling

Data Handling

Review the information your assistant needs and ask about storage, retention, and data transfer for your deployment.

Team Access

Team Access

Define who should manage your assistant, its knowledge sources, and customer conversations.

Usage Planning

Usage Planning

Discuss expected traffic, usage limits, and service requirements before connecting customer channels.

Publishing Channels

Publishing Channels

Choose where customers should reach your assistant, including your website and a shareable Muchat Link.

FAQ

Use Muchat to deliver exceptional AI customer support experiences that set you apart from the competition.