Human handoff
Human handoff
Route the conversation with summary, escalation reason, user details, and priority.
Your agent does more than answer
Connect business tools so agents fetch data and act on systems, not just answer questions
Your customers can resolve billing and subscription requests without ever leaving the conversation.
The agent pulls live products, prices, and variants straight from WooCommerce, so shoppers can browse, pick options, and place an order without leaving the conversation.
Let customers grab a slot on your calendar mid-conversation, with real-time availability so you never double-book.
When a request needs a human, the agent opens a ticket in your helpdesk with the full conversation attached.
Connect the agent to any REST endpoint to fetch data or trigger workflows across your own systems.
Learn more
Supports integrations like Calendly, Slack, HubSpot and more
Action flow
From user intent to result, everything happens inside chat
AI Actions lets your agent do more than send text. It can choose the right tool, collect required inputs, run within rules, and return the result to the user.
Action execution engine
Before execution, the agent checks intent, sensitivity, required data, and configured permissions.
Enabled actions
12
Avg runtime
1.8s
Understand request
IntentThe agent detects whether the user needs an answer, a task, or a human operator.
Choose action
DecisionBased on rules and context, the right action is selected: ticket, API, or handoff.
Execute safely
RunThe action runs with controlled inputs, limits, and the configured access level.
Return result
ResultThe action result is shown in the conversation and recorded for the team.
Action library
Ready actions for real support and sales work
This first page focuses on core actions. Later we can expand each scenario, UI state, and detail.
Create ticket
Support ticket
Create a ticket from the conversation for errors, requests, or customer issues.
Call API
API call
Connect to internal systems to read order status, create invoices, or submit requests.
Book meeting
Booking
Suggest times, collect details, and book meetings for sales or support teams.
Control and safety
Every action should be controlled, reviewable, and trusted
AI Actions should not do sensitive work without rules. Actions run with permissions, limits, and clear logs.
Approval before execution
For sensitive actions, require user approval, team approval, or limited execution.
Rules and limits
Each action has allowed inputs, execution conditions, error messages, and fallback behavior.
Complete event logs
Your team can see which action ran, with which input, and in which conversation.
